Consumer goods manufacturer, Saudi Arabia
“The machines were ahead of everything around them.”
The production lines were among the most automated I had seen in the sector. But the business systems were not linked to the shop floor, product development had no defined process, and the building’s own equipment was not connected at all. The next step was not more automation. It was integration: linking the business system to the line, connecting the facility, and getting sales and logistics planning together.
The lesson: High automation can hide low integration.